STORM RESPONSE
Assess · Document · Resolve
When weather hits, clarity matters.
Protect people. Limit water. Document what you see. Stay off the roof. Photograph visible exterior and interior conditions from safe locations. If water is entering, move belongings and use containers only where it is safe to do so. Then arrange a qualified assessment.
What happens next?
- Intake: share storm timing, visible signs and interior concerns.
- Assess: inspect surfaces and vulnerable transitions.
- Document: organize observed conditions with photos and notes.
- Plan: separate immediate protection from permanent repair.
Insurance context: The insurer determines coverage under the policy. A contractor can document conditions and explain repair scope, but cannot guarantee claim outcomes.
Storm questions
Should I climb onto my roof after hail? No. Photograph only from the ground.
Does hail damage always mean replacement? No. An assessment should come first.
Can temporary protection be installed? A qualified professional may recommend it when water is entering.
Who decides insurance coverage? The insurer, under the policy.